What should a barber do if they notice scalp issues during a service?

When a barber notices scalp issues during a service, the appropriate action is to recommend that the client consult a dermatologist. This is critical because scalp issues can indicate underlying skin conditions that require professional medical evaluation and treatment. Barbers are not licensed to diagnose or treat medical conditions, and addressing a potential dermatological issue without proper expertise could lead to worsening of the condition or could even pose further health risks to the client.

Issuing a referral to a dermatologist ensures that the client receives appropriate care tailored to their specific condition. This approach also demonstrates professionalism and concern for the client's wellbeing, enhancing the barber-client relationship.

Other options, such as ignoring the issue, applying soothing lotion, or using a stronger shampoo, do not adequately address the potential seriousness of the problem. Ignoring the situation might exacerbate the issue, whereas applying topical products could mask symptoms without treating the underlying cause, potentially delaying necessary medical attention.